Welcome to TodBox through www.trytodbox.com. Please read these terms and conditions carefully before using the website or placing any orders.
By using the website, you fully agree to comply with these terms and policies.
Definitions
- "Store" or "We" or "TodBox": refers to the TodBox online platform.
- "Customer" or "You": refers to any user who visits or purchases from the store.
- "Service": includes monthly subscriptions, customized products, and special offers provided through the platform.
Usage Conditions
- Customers must provide accurate and up-to-date information, especially child-related data (age, weight, etc.).
- The website must not be used for any illegal or fraudulent purpose or in violation of Saudi Arabian laws.
Subscriptions & Products
- TodBox offers a personalized monthly subscription based on the child's age and weight.
- Box contents are updated monthly based on the data provided by the customer and internal age-weight models.
Pricing & Payment
- All prices are in SAR and include VAT.
- Payments are processed securely through trusted payment gateways integrated with the store.
- Orders are only confirmed after successful payment.
Shipping & Delivery
- Boxes are shipped to the registered address within the timeframe indicated on the product page.
- In case of shipping delays, customers will be contacted with updates.
- TodBox is not responsible for delays caused by the shipping company after dispatch.
Cancellation & Return Policy
- Subscriptions can be modified or canceled at least 48 hours before the box is prepared.
- Used or opened products cannot be returned for health and safety reasons.
- If the product or size is incorrect due to our error, we take full responsibility and will offer a replacement or refund.
Privacy & Data Protection
- We are committed to protecting your privacy. Data is used solely to improve service and personalize your experience.
- For full details, please refer to our Privacy Policy available on the website.
Intellectual Property
All content displayed on TodBox (logo, images, designs, text) is our exclusive property and may not be reused or copied without written permission.
Communication Consent
By using the service, you agree to receive transactional communications via email, SMS, or WhatsApp related to your subscription and deliveries.
Amendments
We reserve the right to amend these terms at any time. Updates will be posted on this page. Continued use implies acceptance.
Support
- Email: info@trytodbox.com
- WhatsApp: +966557957917